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Get the most out of your Purchase!
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All items carry a 30-day money-back guarantee.
Our software is delivered to you electronically by Web Download or on physical media, shipped by First Class Air Mail at a slight additional charge. If you choose electronic delivery, you will receive instructions about downloading your copy of the software by e-mail . Please make sure you specify the correct e-mail address when placing your order. If you order with a credit card, you will receive an e-mail with log-in information, allowing you to download the software and any future minor version updates that are released.
We accept Visa, Mastercard, and American Express. In very limited circumstances, SoftArtisans may accept purchase orders. Purchase orders are subject to the following payment terms: SoftArtisans invoices are payable upon receipt. Two percent will be charged to past due accounts. Sales tax is not charged unless physical media for our software is delivered to you within Massachusetts.
*Note: Regarding our order process, we use SSL to receive your credit card information. This protects your privacy. However, if you are ordering from behind your corporate firewall, you will probably not be able to use SSL. In that case, you can order by phone, FAX, or from another location that does not use a firewall. |
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Yahoo! hosts the SoftArtisans' store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience.
Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information. |
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We constantly improve our products - make sure you have the latest features & bug fixes. |
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Free Minor Version Updates:
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Every SoftArtisans customer is entitled to FREE minor version updates of the software they have purchased!
(Updates are released for current versions only - older versions of software are no longer being updated) |
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Ready to update?
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FileUp Software Update: Click here, log in with your UserID (email) and password to download the latest minor version releases of your FileUp products. |
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OfficeWriter Software Update: Click here, log in with your UserID (email) and password to download the latest minor version releases of your FileUp products. |
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Major and Minor Versions:
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Major Version is the first digit in your version number - for instance, in the version number 4.2.7, 4 is the major version. |
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Minor Version is the second digit in your version number - for instance, in the version number 4.2.7, 2 is the minor version. |
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Free & Discounted Major Version Updates:
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Annual Maintenance and Support Subscription customers are entitled to FREE major version updates of the software they have purchased! |
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Customers without Annual Maintenance or Support Subscription agreements are entitled to discounted major version updates of the software they have purchased. |
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*Your credit card will be charged for the full amount and upon verification of your previous order, we will refund the upgrade difference to your card. Or contact us and we'll help you get your OfficeWriter or FileUp software up-to-date. |
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Discounted Competitive Upgrades:
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Discounted product upgrades may also be available to users of competing products. Competitive upgrades are only available for the specified competing products. |
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Downloading your Software Update:
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FileUp Software Update: Click here, log in with your UserID (email) and password to download the latest minor version releases of your FileUp products. |
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OfficeWriter Software Update: Click here, log in with your UserID (email) and password to download the latest minor version releases of your FileUp products. |
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